Terms of service

Slowbrn Terms of Service

Effective Date: July 1st 2025

Welcome to Slowbrn. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Use of Our Website

By using our site, you agree to:

  • Provide accurate, current, and complete information during checkout
  • Use our site only for lawful purposes
  • Not misuse or interfere with the site’s security or functionality

We reserve the right to refuse service, cancel orders, or terminate accounts if these terms are violated.

2. Product Information

We do our best to accurately display our products, including descriptions, pricing, and availability. However:

  • Slight variations may occur as each candle is handmade.
  • We reserve the right to modify or discontinue products at any time without notice.

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to:

  • Cancel or refuse any order for any reason
  • Limit or cancel quantities purchased per person or per household

Prices are listed in USD currency, and payment is required at the time of purchase.

4. Shipping & Delivery

We offer local delivery and shipping. Please refer to our Shipping Policy for full details.

Once your order is shipped, Slowbrn is not responsible for lost, stolen, broken or delayed packages.

5. Returns & Refunds

Please refer to our Return Policy for information on returns, refunds, and exchanges.

Refunds are only issued for unused and unlit candles with valid reason and photo proof, emailed to slowbrn.co@gmail.com.

6. Intellectual Property

All content on this site (branding, photos, text, logos, etc.) is the property of Slowbrn and may not be used or reproduced without our permission.

7. Limitation of Liability

Slowbrn is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Always follow candle safety guidelines. Burn at your own risk.

8. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted here, and your continued use of the site means you accept those changes.

Contact Us

For any questions about these terms, contact us at:

📧 slowbrn.co@gmail.com